Returns and Exchanges


Items provided by Boutique Chrétienne ® are new and guaranteed against any defect. They are identical to those of the traditional trade and come from all the listed publishers and suppliers.

For any return or refund, please contact within 15 days of receiving your order.

The customer must return new or unused items in their entirety and in their original packaging, undamaged, along with all accessories, instructions and documentation.

If it happens that an item is defective or non-conforming, the buyer must send proof of the defect (s) to (description and photos attached).

For any exchange or refund, Boutique Chrétienne® is required to refund the sums paid by the customer, free of charge, with the exception of return costs. The refund is due within a maximum period of 14 working days from the date of receipt of the returned package (s).

For any return or exchange, the return costs are the responsibility of the customer.